Shipping Information
Shipping & Delivery
Every Alinari Firenze order is dispatched from Florence, Italy.
Free delivery
Delivery is free to Europe, the UK and the USA.
When will my order arrive?
Once dispatched, delivery usually takes:
- Europe, including Italy: 1–3 business days
- United Kingdom: 2–5 business days
- USA: 3–7 business days
Business days are Monday to Friday, excluding public holidays.
Order updates
We email you as soon as your order ships.
Changes and cancellations
We prepare orders quickly, so we can’t edit or cancel an order once it has been placed. If something isn’t right, you can return it within 60 days – see our Returns & Refunds page.
Damaged or wrong item?
If your order arrives damaged or you receive the wrong item, email alinarifirenzeofficial@gmail.com with your order number and a photo, and we’ll put it right.
Questions?
Email us at alinarifirenzeofficial@gmail.com. Our team replies Monday to Friday.
Any questions?
Every Alinari Firenze leather bag is designed in Florence, made in Italy and cut from full-grain Italian leather sourced from Florence.
Each bag is handcrafted by skilled craftspeople, and we choose the leather for how it feels in the hand and how it ages with you. The Maxima, for example, is croc-embossed full-grain Italian leather.
The result is a bag designed to be carried for years, not seasons.
All orders are dispatched from Florence.
Delivery takes 1–3 business days in Europe, 2–5 in the UK and 3–7 in the USA.
We email you as soon as your order ships.
We offer a 60-day return window, because considered purchases deserve time.
If your piece isn’t quite right, simply return it in its original condition.
Refunds are issued to your original payment method within 10 working days of receiving your return.
We offer free delivery to Europe, the UK and the USA. Orders are dispatched from Florence, Italy. For parcels outside the EU, including the UK, any import duties or VAT are shown or collected according to local rules.
Store your bag in its Alinari Firenze dust bag, away from direct sunlight and humidity.
Wipe occasionally with a soft, dry cloth and avoid alcohol-based cleaners.
A light leather conditioner once or twice a year will help preserve its softness and natural sheen.
Your purchase is protected by our 6-month craftsmanship guarantee.
If your item arrives damaged or later develops a defect, contact alinarifirenzeofficial@gmail.com.
Our team will repair, replace, or refund it promptly — because true luxury is defined by care that lasts.
