Our customer service team is available Monday to Friday, 9:00–18:00, and Saturday and Sunday, 10:00–15:00 (Italian time).
Use the form below or email us at alinarifirenzeofficial@gmail.com.
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Any questions?
We use full-grain Italian leather, chosen for how it feels in the hand and how it ages with you.
Each bag is cut and stitched by skilled craftspeople. The Maxima, for example, is croc-embossed full-grain Italian leather.
The result is a bag designed to be carried for years, not seasons.
Delivery takes 1–3 business days in Europe, 2–5 in the UK and 3–7 in the USA.
We email you as soon as your order ships.
We offer free delivery to Europe, the UK and the USA.
Store your bag in its Alinari Firenze dust bag, away from direct sunlight and humidity.
Wipe occasionally with a soft, dry cloth and avoid alcohol-based cleaners.
A light leather conditioner once or twice a year will help preserve its softness and natural sheen.
Your purchase is protected by our 6-month craftsmanship guarantee.
If your item arrives damaged or later develops a defect, contact alinarifirenzeofficial@gmail.com.
Our team will repair, replace, or refund it promptly — because true luxury is defined by care that lasts.
