Terms of Service

1. Agreement to Terms

By accessing or using the Alinari Firenze website ("the Website"), you agree to be bound by these terms and conditions ("Terms of Service"). These terms apply to all users, including browsers, customers, merchants, and contributors of content. Alinari Firenze may update or change these terms at any time, and it is your responsibility to check for updates.

2. User Responsibilities

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or account. You agree to accept responsibility for all activities that occur under your account or password.

3. Intellectual Property

All content on the Website, including text, graphics, logos, button icons, and images, is the property of Alinari Firenze and is protected by copyright laws. Users should not use, reproduce, or distribute any content without explicit permission from Alinari Firenze.

4. Prohibited Activities

Prohibited activities on the Website include, but are not limited to, spamming, hacking, or any illegal activities. Engaging in such activities will result in immediate termination of your access to our services.

5. Dispute Resolution

In case of disputes, the resolution process may include arbitration or mediation, as agreed upon by both parties.

6. Limitation of Liability

Alinari Firenze will not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, arising from the use or inability to use our services.

7. Seller, Governing Law and Jurisdiction

The online store at alinarifirenze.com is operated by Alinari Botanica S.L., a private limited company registered in Spain, trading as Alinari Firenze. Address: Avinguda de França 2, 46023 València, Spain. Email: alinarifirenzeofficial@gmail.com.

These Terms of Service and every order placed through our store are governed by Spanish law. If you are a consumer, this does not take away the protection of the mandatory consumer laws of the country where you live, and you may bring a claim before the courts of Spain or of the country where you live.

8. Termination

Alinari Firenze may terminate a user's access to the services under certain circumstances, such as violations of these Terms of Service. Termination can be executed without prior notice.

9. Severability

If any part of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

10. Contact Information

For questions or concerns regarding the Terms of Service, please contact us at alinarifirenzeofficial@gmail.com.

11. Effective Date

These Terms of Service are effective from 13/01/2021. Continued use of our services implies acceptance of these terms.

By using the Website, you signify your agreement to these Terms of Service. If you do not agree to these terms, please do not use the Website.

Any questions?

We use full-grain Italian leather, chosen for how it feels in the hand and how it ages with you.
Each bag is cut and stitched by skilled craftspeople. The Maxima, for example, is croc-embossed full-grain Italian leather.
The result is a bag designed to be carried for years, not seasons.

Delivery is free to Europe, the UK and the USA. We dispatch within 1 business day. Delivery then takes 1–3 business days in Europe, 2–5 in the UK and 3–7 in the USA, and we email you as soon as your order ships.

We offer free delivery to Europe, the UK and the USA. Outside the EU, including the UK and the USA, import duties and taxes may be charged on delivery and are paid by the recipient.

Care depends on the finish. Smooth and embossed leather: wipe with a soft, dry or slightly damp cloth, avoid alcohol-based cleaners and apply a leather conditioner every 6 months.
Nubuck (Navona White): brush gently with a nubuck brush, keep it dry and protect it with a nubuck spray; never use conditioner.
Every bag: store it in its dust bag, lightly filled with paper, away from direct sunlight, heat and humidity. Each product page lists the care for its leather.

Your purchase is protected by our 6-month craftsmanship guarantee.
If your item arrives damaged or later develops a defect, contact alinarifirenzeofficial@gmail.com.
Our team will repair, replace, or refund it promptly. This guarantee is in addition to your statutory rights: in the EU you are entitled to at least 2 years of legal protection if an item is faulty or not as described.