Love It or Return It in 60 Days—Our Promise to You

At Alinari Firenze, your satisfaction is our highest priority. We take pride in the quality and craftsmanship of our handbags, and we want you to feel completely confident in your purchase. That’s why we offer a 60-day money-back guarantee on all our products.

Our Commitment to You

We’re dedicated to ensuring you love your Alinari Firenze handbag. If you’re not entirely satisfied, simply return it within 60 days of purchase for a full refund or exchange. We stand behind our products and want you to shop with absolute confidence.

How It Works

1. Initiate Your Return:
Contact our customer service team at returns@alinarifirenze.com to begin the return process. Please provide your order number and the reason for your return.

2. Prepare Your Return:
Make sure your handbag is in its original condition—unused and with all tags attached. Pack it securely, ideally in the original packaging.

3. Ship Your Return:
We’ll send you a prepaid shipping label. Attach it to your package and drop it off at the designated shipping carrier.

4. Receive Your Refund:
Once we receive and inspect your returned item, we’ll process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Exchanges

Want a different style or color? No problem! Let us know in your return request, and we’ll process the exchange once we receive and inspect your returned item. Any price differences will be adjusted accordingly.

Conditions

• The 60-day period begins on the purchase date.
• Items must be returned in their original, unused condition with all tags attached.
• Refunds will be issued to the original payment method.

Contact Us

For any questions or assistance with your return, please contact us at returns@alinarifirenze.com. Our dedicated team is here to ensure your experience with Alinari Firenze is smooth and satisfying.

Thank you for choosing Alinari Firenze. We’re confident you’ll love our handbags, and we look forward to providing you with exceptional service and timeless, luxurious products.