Privacy Policy

Privacy Policy for Alinari Firenze

At Alinari Firenze, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you how we handle your personal data when you visit our website, purchase our products, or interact with us.

1. Introduction

We value your privacy and are dedicated to ensuring the security of your personal information. This policy outlines our practices regarding the collection, use, and sharing of your data.

2. Data Collection

We collect your personal data when you:

  • Visit our website
  • Create an account
  • Purchase products
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Contact our customer service

The types of data we may collect include:

  • Personal identification information (name, email address, phone number, etc.)
  • Payment details (credit card information, billing address, etc.)
  • Purchase history
  • Browsing behaviour on our website
  • Preferences and interests

3. Use of Data

We use your data to:

  • Process and fulfil your orders
  • Manage your account
  • Communicate with you regarding your orders and inquiries
  • Send you marketing communications, if you have opted in
  • Improve our website and products
  • Conduct market research and analyse customer trends

4. Data Sharing

We may share your data with:

  • Service providers who assist us in operating our website, conducting our business, or servicing you
  • Third parties for marketing purposes, only if you have given consent
  • Law enforcement agencies if required by law

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. We use encryption and secure servers to safeguard your information.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request the transfer of your personal data
  • Withdraw consent at any time

To exercise these rights, please contact us at alinarifirenzeofficial@gmail.com.

7. Cookies

We use cookies to enhance your experience on our website. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. You can choose to disable cookies through your browser settings.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Alinari Firenze
Via Volturno 7
50019 Sesto Fiorentino (FI)
Italy
Email: alinarifirenzeofficial@gmail.com

Your trust is important to us, and we are committed to protecting your privacy and ensuring the security of your personal data.

Any questions?

Every Alinari Firenze leather bag is designed in Florence, made in Italy and cut from full-grain Italian leather sourced from Florence.
Each bag is handcrafted by skilled craftspeople, and we choose the leather for how it feels in the hand and how it ages with you. The Maxima, for example, is croc-embossed full-grain Italian leather.
The result is a bag designed to be carried for years, not seasons.

All orders are dispatched from Florence.
Delivery takes 1–3 business days in Europe, 2–5 in the UK and 3–7 in the USA.
We email you as soon as your order ships.

We offer a 60-day return window, because considered purchases deserve time.
If your piece isn’t quite right, simply return it in its original condition.
Refunds are issued to your original payment method within 10 working days of receiving your return.

We offer free delivery to Europe, the UK and the USA. Orders are dispatched from Florence, Italy. For parcels outside the EU, including the UK, any import duties or VAT are shown or collected according to local rules.

Store your bag in its Alinari Firenze dust bag, away from direct sunlight and humidity.
Wipe occasionally with a soft, dry cloth and avoid alcohol-based cleaners.
A light leather conditioner once or twice a year will help preserve its softness and natural sheen.

Your purchase is protected by our 6-month craftsmanship guarantee.
If your item arrives damaged or later develops a defect, contact alinarifirenzeofficial@gmail.com.
Our team will repair, replace, or refund it promptly — because true luxury is defined by care that lasts.