Privacy Policy

Privacy Policy for Alinari Firenze

At Alinari Firenze, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you how we handle your personal data when you visit our website, purchase our products, or interact with us.

1. Introduction

We value your privacy and are dedicated to ensuring the security of your personal information. This policy outlines our practices regarding the collection, use, and sharing of your data.

2. Data Collection

We collect your personal data when you:

  • Visit our website
  • Create an account
  • Purchase products
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Contact our customer service

The types of data we may collect include:

  • Personal identification information (name, email address, phone number, etc.)
  • Payment details (credit card information, billing address, etc.)
  • Purchase history
  • Browsing behaviour on our website
  • Preferences and interests

3. Use of Data

We use your data to:

  • Process and fulfil your orders
  • Manage your account
  • Communicate with you regarding your orders and inquiries
  • Send you marketing communications, if you have opted in
  • Improve our website and products
  • Conduct market research and analyse customer trends

4. Data Sharing

We may share your data with:

  • Service providers who assist us in operating our website, conducting our business, or servicing you
  • Third parties for marketing purposes, only if you have given consent
  • Law enforcement agencies if required by law

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. We use encryption and secure servers to safeguard your information.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request the transfer of your personal data
  • Withdraw consent at any time

To exercise these rights, please contact us at alinarifirenzeofficial@gmail.com.

7. Cookies

We use cookies to enhance your experience on our website. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. You can choose to disable cookies through your browser settings.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Alinari Firenze
Via Volturno 7
50019 Sesto Fiorentino (FI)
Italy
Email: alinarifirenzeofficial@gmail.com

Your trust is important to us, and we are committed to protecting your privacy and ensuring the security of your personal data.

¿Tiene preguntas?

Cada bolso de piel de Alinari Firenze se diseña en Florencia, se fabrica en Italia y se elabora en piel italiana de flor entera procedente de Florencia.
Cada bolso está hecho a mano por artesanos expertos, y elegimos la piel por cómo se siente en la mano y por cómo envejece con usted. El Maxima, por ejemplo, es de piel italiana de flor entera con grabado efecto cocodrilo.
El resultado es un bolso pensado para llevarse durante años, no temporadas.

Todos los pedidos se envían desde Florencia.
La entrega tarda 1–3 días laborables en Europa, 2–5 en Reino Unido y 3–7 en Estados Unidos.
Le enviamos un email en cuanto sale su pedido.

Tiene 60 días para devolverlo, porque una buena compra merece su tiempo.
Si su pieza no le convence, devuélvala en su estado original.
El reembolso se realiza en su método de pago original en un plazo de 10 días laborables desde que recibimos la devolución.

Ofrecemos envío gratuito a Europa, Reino Unido y Estados Unidos. Los pedidos salen de Florencia, Italia. Para paquetes fuera de la UE, incluido el Reino Unido, los posibles aranceles o el IVA de importación se indican o se cobran según la normativa local.

Guarde su bolso en su funda Alinari Firenze, lejos del sol directo y de la humedad.
Límpielo de vez en cuando con un paño suave y seco y evite los limpiadores con alcohol.
Un acondicionador de piel suave una o dos veces al año ayuda a conservar su suavidad y su brillo natural.

Su compra está protegida por nuestra garantía de fabricación de 6 meses.
Si su artículo llega dañado o más adelante presenta un defecto, escríbanos a alinarifirenzeofficial@gmail.com.
Lo repararemos, sustituiremos o reembolsaremos sin demora.